Print this page
Natural gas

FAQ

1. Who was affected by the market liberalization of 1 July 2004?

The liberalization of 1 July 2004 affected private and public companies, professionals (small manufacturers, traders, liberal professions) and local authorities which, on this day, became 'eligible' - i.e. they were now free to choose a natural gas and electricity supplier. The liberalization of 1 July 2007 concerns household customers who will also become 'eligible' at that date.

Top

2. What are the real consequences of this partial liberalisation?

'Eligible' customers can compare a number of different suppliers and choose the one that best meets their individual needs. In practice, there are three possible options: customers can stay with the same supplier at the regulated tariff or else reject that tariff and either renegotiate their contract with their existing supplier or negotiate a new contract with a new supplier.

Top

3. How much of the French market was liberalised by 1 October 2005?

On 1 October 2005, the sites already taking advantage of eligibility accounted for around 46% of eligible volume in France (= 176 out of 380 TWH*). Some 26 %* of these sites are now being supplied by an alternative provider. (*source: CRE)

Top

4. What is the procedure for changing supplier?

The main steps to undertake by a customer are :

  • first, to assess its own individual needs and consumption profile;
  • then, to analyse in detail the various offers available and weigh up the arguments.
  • Once the choice is made, he/she terminates the old contract and signs a new one with his/her chosen supplier.
Top

5. Who should you sign a contract with?

The European directive imposing the legal separation of gas generation, transmission, distribution and sales activities offers two possibilities :

  • In most cases, your supplier remains your only point of contact: you conclude a supply contract with that supplier, which also covers gas transmission.
  • However, you can also opt for two separate contracts: one with your supplier and one with the system operator. The latter contract sets out the conditions for gas supply, access and interventions, and services performed at the supply station.
Top